HomeTrouble ShootingMobile PhonesNew contacts created on iPhone do not sync with Outlook/Exchange

1. New contacts created on iPhone do not sync with Outlook/Exchange

Many customers expect their mobile device to automatically sync with their email, this needs to manually enabled.

Step 1) Enable either ACTIVESYNC or Blackberry Enterprise Service (BES) for your specific email account (contact tech support to make this happen).

Step 2) Setup your phone to connect to the server using this mobile sync service following one of the related pages below.

This may seem like a technical process, but it only needs to be done once so please contact our support department and we can walk you through these steps.

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