HomeTechnical SetupStandard Email SetupSetup POP - MacMail

2.13. Setup POP - MacMail

If you would like to learn more about the differences between POP and IMAP, please see the help topic, "POP vs. IMAP."

For increased security, we recommend that you use our secure (SSL) servers, as detailed below. Note: If your internal system configurations require non-SSL ports, please see the "Email Server Settings" page for our full list of available servers and ports.

To set up Mac Mail for POP, perform the following steps:

  1. Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select File / Add Account.
  2. Enter the following information:
    • Full Name—Enter your first and last name. This is the name that will appear in the From field of messages you send.
    • Email Address—Enter your entire email address (e.g., myname@mydomain.com).
    • Password—Enter the password for your email account.
  3. Click the Continue button.
  4. Enter the following information:
    • Account Type—Select POP from the drop-down menu.
    • Description—Enter a descriptive name for your mail account (e.g., Work Mail or Home Mail).
    • Incoming Mail Server—Enter the secure server name:

      secure.emailsrvr.com
    • User Name—Enter your entire email address (e.g., myname@mydomain.com).
    • Password—Enter the password for this account.
  5. Click the Continue button.
  6. Mac Mail will now attempt to detect the incoming server settings. If the Incoming Mail Security window appears, do the following:
    1. Check the Use Secure Sockets Layer (SSL) box.
    2. In the Authentication drop-down menu, select Password.
    3. Click the Continue button.
  7. Enter the following information:
    • Description—This entry is optional. Enter a descriptive name for your mail account (e.g., Work Mail or Home Mail).
    • Outgoing Mail Server—Enter the secure server name:

      secure.emailsrvr.com
    • Check the Use only this server box.
    • Check the Use Authentication box.
    • User Name—Enter your entire email address (e.g., myname@mydomain.com).
    • Password—Enter the password for your email account.
  8. Click the Continue button.
  9. Mac Mail will now attempt to detect the outgoing server settings. If the Outgoing Mail Security window appears, do the following:
    1. Check the Use Secure Sockets Layer (SSL) box.
    2. In the Authentication drop-down menu, select Password.
    3. Click the Continue button.
  10. When the setup process is done, you will see an Account Summary window that summarizes your connections. Click the Create button.

Leaving a Copy of Messages on the Server
By default, when you download new messages using Mac Mail, your messages will remain on the hosted server for one week. After one week, they will be deleted from the server. This helps you to avoid exceeding your account's storage limits. Follow the directions below to make changes to the default settings.

  1. Select Mail / Preferences.
  2. Click once on your account, as it appears in the Accounts list.
  3. Click the Advanced tab.
  4. Select the Remove copy from the server after retrieving a message check box, if desired.
  5. If you selected the check box, click the drop-down menu to indicate when Mac Mail should remove your mail from the server. Or you can indicate that Mac Mail should remove your mail from the server when you move it from the Inbox into another folder.
  6. Close the Accounts window.
  7. Click the Save button.

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